Chatbots & Socrates: Dialogues in Learning
by Barbara Geyer, Rita Stampfl and Elisabeth Hauser (University of Applied Sciences Burgenland)
It is becoming increasingly important to integrate educational chatbots, particularly those that use Socratic methods. The development of Large Language Models such as GPT-4 have made it possible to create more nuanced and interactive conversations, enabling chatbots to support more complex learning processes and provide personalised learning experiences. Two examples of chatbots that use Socratic methods to help students understand and learn the Scrum framework are the Scrum Tutor and the Scrum Assistant. These tutors were developed using GPTs and were evaluated through controlled testing and user feedback to ensure technical functionality and didactic effectiveness. The Socratic teaching method encourages critical thinking and self-reflection among learners, making it an effective approach for developing educational chatbots that actively involve students in the learning process.